TOP CUSTOMER QUESTIONS
My item doesn’t fit. How do I return it?
Unfortunately, due to COVID-19 and for the safety of our staff, we are NOT currently accepting returns and will not be processing refunds. We will continue to monitor the situation and update our policies as needed. If you have any concerns please contact us.
I changed my mind. Can I exchange my item?
Due to Covid-19 and for the safety of our staff, we are NOT currently accepting exchanges.
How do I cancel my order?
Once an order is placed, it can not be cancelled. Please be sure you love the item and ask any questions before hitting the “submit” button.
PLEASE NOTE: The Pajama Closet is not responsible for U.S. Postal Service (USPS) delivery delays. You can NOT cancel your order if delivery is taking too long.
What size should I buy?
Due to different fabrics and cuts, sizes my vary. Check the description for all sizing information. If you still have questions please contact us.
I received a damaged item, what do I do?
Contact us within three days of receiving your item with your order number and a description of the damage for further instructions on what to do.