Please allow 2 - 3 days for processing (not including weekends and holidays). If you place an order during holiday season please allow 3-5 days for processing (not including weekends and holidays). When your item(s) has shipped you will receive a tracking number.

All packages are shipped via U.S. Postal Service (USPS) Priority mail. Please allow up to 10 days for delivery (not including weekends and holidays).

PLEASE NOTE: Expect delayed delivery during busy holiday seasons. The Pajama Closet is not responsible for U.S. Postal Service delays and CAN NOT cancel your order if delivery is taking too long.

Unverifiable Addresses

Should we have problems verifying your address using the USPS tracking system, your order processing may be delayed. Please use the same formatting that the USPS uses when entering your delivery address. Include apartment or suite numbers and always make sure you are using the correct zip code and city.

Lost Packages

The Pajama Closet is not responsible for lost packages due to USPS error. If we track your package and show that it has been delivered or is in transit and you have not received your package we will file a claim on your behalf. PLEASE NOTE: It can take up to 3 weeks for a response from the carrier and your order can NOT be cancelled during this process.